You may have seen them walking about the Bruns with tablets in hand—our fearless volunteers asking people to answer a few questions. Hundreds of you took the time to respond. (Six won a year’s supply of Peets!)
Based on the % of people’s responses, the top 8 things you love about the Cal Shakes experience (besides seeing the season’s epic shows) are:
- Spending time with the people I arrived with
- Purchasing food/drink at the café
- On-site parking
- Enjoying the grounds
- Purchasing drinks or merchandise at the bar
- Grove Talks
- Meeting new people
We also received dozens of comments and suggestions, ranging from sharing minor frustrations to special call-outs to staff and artists. Some of these we can address (i.e., retire dysfunctional assisted listening devices); some are beyond our control (the weather). Some comments helped us learn where we need to do a better job communicating (a lot of you asked if you can get programs online before the show—yes!). We take all your comments seriously and appreciate you letting us know how we can improve the time you share with us at the Bruns.
Thank you, and see you next summer!